Path Of Progress: Joy Stidd
Joy started at Harbor in 2015 as a Credit Clerk. Through her years at Harbor, she’s worked in different roles within Customer Service eventually transitioning to her current role of Customer Service & Sales Support Lead.
Path Of Progress

Path Of Progress: Joy Stidd

March 16, 2020

Joy started at Harbor in 2015 as a Credit Clerk. Through her years at Harbor, she’s worked in different roles within Customer Service eventually transitioning to her current role of Customer Service & Sales Support Lead.

Q: How did you make the transition from where you started to where you are now?

J: I made the effort to become an authority in my roles at Harbor. I learned everything I could about how the Customer Service Department works and how we interacted with other departments across the company. I want to be the best at what I do, and I never stopped learning. I made sure my supervisor was aware that I wanted more and was willing to put in the time and effort it would take to move forward.

Q: How long have you been with Harbor?

J: It will be 5 years in July

Q: Any advice for advancing your career at Harbor?

J: Be open to every opportunity that comes your way. You also have to take responsibility for your own growth. Don’t be afraid to ask questions. Don’t be afraid to approach your supervisor about ideas, and never stop asking what else you can do. If you are willing to put in the effort you will get so much out of working here at Harbor.

Q: What roles have you held at Harbor?

J: I started as a Credit Clerk, then promoted to Customer Service Rep, then to Sales Support Admin, and finally I am now the Customer Service and Sales Support Lead

Q: What do you think is the most important quality to have to get your career started at Harbor?

J: Perseverance. Do the best you can every day. If you are showing that you want what is best for the company and you are growing, it will be noticed. It will not happen overnight, but Harbor is growing. I firmly believe that if you want it and work hard you will get there.

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Posted on: March 16, 2020
How did your internship experience at Harbor prepare you for your professional career? As an intern here at Harbor I was fortunate enough to work on the implementation of a new Warehouse Management System. Working on a project that is so impactful to the daily operations at Harbor I had the opportunity collaborate with several different departments to understand how each department and every individual at Harbor work together to achieve their goals. After school I was unsure on the direction I wanted to take my career, my time as Intern gave me the opportunity to explore my options for a career path and go in the direction that I found best for me. I have been with Harbor for 5 years now and they have been great about allowing individuals to take control of their career path and goals. What was the most important thing you learned from your time interning? As an intern I was very excited to work and collaborate with so many different people in the company. During my internship I quickly learned the importance of communication and working together as a team to achieve our goals. What roles have you’ve held at Harbor? -Information Technology/Logistics Intern -Business Analyst -Enterprise Systems Analyst -Software Developer What is the most important piece of advice for having a successful career at Harbor? Be accepting and excited about change, to be a successful business you go through a lot of change and improvements over time. Harbor has grown a ton over the years, and it has been fun to be a part of the growth and work with so many people that have years of knowledge and experience. Being prepared to take on the challenges of growth will set you up for a successful career at Harbor.
Posted on: March 16, 2020
How did your internship experience at Harbor prepare you for your professional career? The internship experience helped me learn the importance of building an effective report that everyone can understand. I learned that it’s not about how much data you have, but rather it’s about how can you make the data accessible to everyone. Having numbers is a great tool to have but unless you are able to break it down for others to use then it will not be useful. In my current role I am always building and maintaining reports that are used across multiple departments. Each time I build a new report I always pull from my past experiences as an intern. What was the most important thing you learned from your time interning? The most valuable thing I learned was how each department fits within the operation. The internship program allowed me to meet with many people in different roles in the business. I spoke and learned from people in just about every department. Understanding how every department worked helped me see the entire picture of the operation. What roles have you held at Harbor? Order Selector pick mods for two summersOperations InternQuality Assurance CoordinatorQuality Assurance and Safety Coordinator (Same position as above, but just added workplace safety to my role) What is the most important piece of advice for having a successful career at Harbor? The most important piece of advice that I can give someone would be to never be afraid of making a mistake. Harbor is a great working environment that will allow you to used missed opportunities as a chance to grow and learn in your career.