April 3, 2019
By: Certified Speaking Professional, Mel Kleiman, President
10. You make your onboarding program an exercise in tedium. Employees are most impressionable during the first 60 days on the job. Every bit of information gathered during this time will either reinforce your new hire’s “buying decision” (to take the job) or lead to “Hire’s Remorse.”
9. You treat everyone equally. This may sound good, but your employees are not equal. Some are worth more because they produce more results. Some prefer hands-on management while others would rather take the ball and run with it. The key, then, is not to treat them equally, but to treat everyone fairly and with respect.
8. You have dumb rules. I did not say have no rules, I said don’t have dumb rules. Great employees want to have guidelines and direction, but they don’t want to deal with rules that get in the way of doing their jobs or that conflict with the company’s stated values.
7. You don’t recognize outstanding performance. Remember Psychology 101 — Behavior you want repeated must be recognized and rewarded – immediately.
6. You don’t keep your people informed. You’ve got to communicate not only the good, but also the bad and the ugly. If you don’t tell them, the rumor mill will.
5. You don’t develop an employee retention strategy. Employee retention deserves your attention every day. Make a list of the people you don’t want to lose and, next to each name, write down what you are doing or will do to ensure that person stays engaged and on board.
4. You do tolerate mediocrity. A-players don’t have to or want to play with a bunch of C-players and they will come to resent having to carry the load created by those who do just enough to scrape by and collect their checks.
3. You don’t do employee-stay interviews. Wait until a great employee is walking out the door instead and conduct an exit interview to see what you could have done differently to keep them on board.
2. You don’t have any fun at work. Where’s the written rule that says work has to be serious? The notion that work cannot be fun is actually counterproductive. The workplace should be fun. Find ways to make work and/or the work environment more relaxed and enjoyable and you will have happy employees who look forward to coming to work each day.
1. You do micromanage. Squash creativity and innovation in the bud by telling them what they need to do and exactly how to do it. Don’t tell them why it needs doing or why their contributions are important. And, above all, don’t ask for their input on how it might be done better.
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