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Path Of Progress: Hunter Nooney

March 20, 2020

Hunter started at Harbor in 2018 as an Order Selector. Through his passion of learning new things and hard work, he transitioned to his current role of Freezer/Cooler Supervisor. Hunter shared some thoughts on his path of progress during his time at Harbor.

Q: How did you make the transition from where you started to where you are now?

H: My first role at Harbor was as an Order Selector, but I was given the opportunity to work in different departments throughout the warehouse. I also went out on routes with the Drivers for a week. With the cross-training that I had received I was able to float between different departments and help out where needed.

After working for a few months I was offered the role of Order Selection Trainer. In this role I was partially responsible for the onboarding of new hires and helping them get acclimated to the flow of work in the warehouse. This position also helped me practice my leadership skills and begin to learn even more about the company. In addition to training new hires I was able to help Supervisors with some of their day-to-day tasks and learn more about what specifically went in to their job.

Management was very supportive of my desire to learn more about the company and to develop my leadership skills. The support from Operations leadership and my desire to learn more about Harbor is what allowed me to reach my current position.

Q: How long have you been with Harbor?

H: I have been with Harbor since 11/08/2018.

Q: Any advice for advancing your career at Harbor?

H: My advice for advancing your career at Harbor is to adhere to the company values of genuine, motivated, resourceful, and friendly.

Q: What roles have you held at Harbor?

H: I have been an Order Selector in various departments, an Order Selection Trainer, and my present role as the Freezer/Cooler Supervisor.

Q: What do you think is the most important quality to have to get your career started at Harbor?

H:  I think the most important quality to have is the desire to learn new things about Harbor and how it operates.

Path Of Progress: Joy Stidd

March 16, 2020

Joy started at Harbor in 2015 as a Credit Clerk. Through her years at Harbor, she’s worked in different roles within Customer Service eventually transitioning to her current role of Customer Service & Sales Support Lead.

Q: How did you make the transition from where you started to where you are now?

J: I made the effort to become an authority in my roles at Harbor. I learned everything I could about how the Customer Service Department works and how we interacted with other departments across the company. I want to be the best at what I do, and I never stopped learning. I made sure my supervisor was aware that I wanted more and was willing to put in the time and effort it would take to move forward.

Q: How long have you been with Harbor?

J: It will be 5 years in July

Q: Any advice for advancing your career at Harbor?

J: Be open to every opportunity that comes your way. You also have to take responsibility for your own growth. Don’t be afraid to ask questions. Don’t be afraid to approach your supervisor about ideas, and never stop asking what else you can do. If you are willing to put in the effort you will get so much out of working here at Harbor.

Q: What roles have you held at Harbor?

J: I started as a Credit Clerk, then promoted to Customer Service Rep, then to Sales Support Admin, and finally I am now the Customer Service and Sales Support Lead

Q: What do you think is the most important quality to have to get your career started at Harbor?

J: Perseverance. Do the best you can every day. If you are showing that you want what is best for the company and you are growing, it will be noticed. It will not happen overnight, but Harbor is growing. I firmly believe that if you want it and work hard you will get there.

2020 Harbor Tradeshow Cancellation

March 3, 2020

Due to risk factors associated with the Coronavirus (COVID 19) we will be cancelling our upcoming tradeshows; March 12th and 13th in Tacoma, WA and March 26th and 27th in Canyonville, OR. While we believe the risk of contracting Coronavirus is low, we’re taking extra precautions to ensure that we don’t expose our team members, valued customers, and supplier partners to unnecessary risk. We’re seeing other events being cancelled across the country and carefully watching the decisions made by our local officials, health departments, and corporate leaders across the country. Your health and safety is of utmost importance and we felt it was imperative to do our part in limiting the opportunity for the virus to potentially spread further.

Please understand, this was a difficult decision for our company, we sincerely appreciate and enjoy your friendships, fun, and learning we share together each year. Those of you who know Harbor, know we’re here for the long haul and we’ll have a chance to celebrate together throughout the year and look forward to an incredible show in 2021.

Get To Know Our Transportation Department

February 6, 2020

If you have ordered product from Harbor, then chances are you’ve interacted with someone from our transportation department. Our transportation team is vital to ensuring product makes it out the doors from our warehouse to the shelves of our customers’ stores.

About The Team
Between LDC & RDC distribution centers, the transportation team is 95
members strong. There are several roles that contribute to the success of
the team. Delivery Drivers are the team members taking the product into
stores. They take care of customers and safely negotiate the daily hazards of driving a semi-truck in and around gas stations or strip mall parking lots.
The team also has Shuttle Drivers who travel the freeways getting the
loaded trailers to the Delivery Drivers who live in other areas of the states
we serve. Shuttle Drivers will also bring the empty trailers back to the
distribution centers. Driver Assistants are often team members who have
started in the Warehouse and want to start a driving career at Harbor.
Driver Assistants help on the longer, heavier routes assisting Delivery
Drivers unload. The transportation team also has a group of Administrative
Professionals who are behind the scenes every day making sure stops are
routed correctly, laying out how the trailer will be loaded, and communicating between departments and the transportation team. All of these individuals come together to ensure our customers are receiving on time and accurate orders.

Delivery Drivers start at seven different satellite hubs in addition to our two distribution centers: Mount Vernon, Everett, Pasco, Yakima, Vancouver, Medford, Bend and Redding.

How A Route Works
Harbor’s routes start at all hours of morning and night. On an average day, a Delivery Driver working nights start around 10pm, whereas a day route Driver starts around 3AM. Before starting the route, the Driver will ensure his driving logs are up to date and accurate, ensuring no customers are missed on the route. He checks his paperwork to see if there are any special instructions, what stops he has that day, and how the load looks. Before heading out on a route, a pre-trip inspection of the entire truck is conducted. This is one of the most important action items a Driver will do before setting out on the route. This inspection ensures the truck and trailer are in working condition. At Harbor, we take our responsibility as professional drivers very seriously.

The first stop for a Driver can be anywhere from ten minutes to three hours away. All routes are consistent, so our customers see the same friendly faces each week to develop relationships with their Delivery Driver. A Driver typically has anywhere from 12-15 stops on his route, and the entire load on the truck for these deliveries can weight up to 20,000 pounds! For most routes, everything is unloaded by one Driver, pushed into each store or restaurant one load at a time.

Our team has grown a lot over the years, and like everyone, they rely on technology more than ever for safety and order accuracy. Our team has gone from filling out paper driver logs and manually counting every piece delivered, to electronic logs on an in-cab computer and scanning orders for proof of delivery. As we continue to develop our use of these technologies, consolidating systems and simplifying data will lead to even more efficiencies and serving our customers even better in the future.

GET TO KNOW OUR RDC SALES TEAM

January 14, 2020

About The RDC Sales Team
Harbor’s team members serve customers all throughout the Pacific Northwest from Northwest Washington to Northern California. This month, we are highlighting our Sales Team based out of our Roseburg Distribution Center (RDC). Our RDC team is focused on ensuring our customers have the right products in the right places and support customer foodservice operations. They are obsessed with our customer’s success!

About The Newly Added NorCal Territory
Earlier this year, we officially added NorCal as a territory in our business. Since being officially added, it has become the number one growth area on the RDC team. The NorCal team serves both chain and individually operated stores, helping both groups of customers grow their business’ and be as successful as possible. Mountain Market stores, who was featured earlier this year in the Retail Solutions book, is one of NorCal’s customers.

Thank you RDC Sales Team for serving our customers and being obsessed with their success each and every day!

Terrebonne Thriftway in Terrebonne, OR with Territory Sales Manager Jerry Cummings and Store Solutions Rep Jeni Cox.
Regional Sales Manager Gary Duffy and Territory Sales Manager Ryan Wells with Janet from Lincoln Store in Salem, OR.

New Products From Hostess

December 9, 2019

Before your taste buds were even born, Hostess was making, creating and perfecting some of the tastiest snack cakes around. The rest, as they say, is sweet, sweet history.

Consumers are consistently voting with their dollars when it comes to Hostess, and hostess has some new and exciting products for 2020! New products include Cream Cheese Coffee Cakes, Triple Chocolate Brownies and Birthday Cup Cake.

Birthday cake has been growing flavors across categories, from cookies, to candies, to health foods. Consumers love these flavors! In fact, sales for Birthday Cake flavored items has grown by more than 20% since 2017 according to Nielsen. Among Millenials, sales for Birthday Cake flavored items has increased by more than 260% over the same time period, according to New York Times.

Cream Cheese is the #1 coffee cake flavor preference after Cinnamon Streusel when it comes to Hostess products. The new Cream Cheese Coffee Cakes are swirled into a buttery coffee cake base to make them rich and delicious and go great with coffee!

Hostess Triple Chocolate Brownies are made with real chocolate and has chocolate chips in every bite! Chocolate brownies, with chocolate chips and chocolate icing on top? What’s not to love about this new product!

Hostess turns everyday moments into small celebrations with these new items, and your customers are sure to love them.

We Are Northwest Fresh

December 9, 2019

The increasing customer demand for healthier, ready-to-eat options from convenience stores creates new opportunities for retailers. Take advantage of customer needs, wants, and in turn, grow sales.

With our new agreement with Partnership For A Healthier America (PHA), timing has never been better to add better-for-you and healthy products to your store. This product list is made up of products approved by PHA’s Healthier Food and Beverage Guidelines.

Try adding some of these items to your store for better visibility & increased sales when it comes to healthy foods!

41% of consumers want snacks that provide an energy boost, while 80% of consumers are willing to pay more for snacks with health attributes according to the Hartman Group’s The Future Of Snacking Study.

Why should you expand your Water & Sparkling Water Category?

November 13, 2019

What is driving the increase in water sales?

With more consumers putting a focus on low calories beverages, Water and Sparkling Water products are seeing a spike in sales. According to a 2016 report from NACS, bottled water outshined soda in sales for the first time in U.S. history. Bottled water producers, like Nestle Waters & Perrier products, pointed to America’s desiring portable, calorie-free beverages for the increase in bottled water sales. This trend is predicted to continue in the coming years.

Another driving force behind the increase in Water sales in Partnership For A Healthier America (PHA) working with both NACS and wholesalers like Harbor Wholesale Foods.

Partnership For A Healthier America is a nonpartisan nonprofit organization that is led by some of the nation’s most respected healthy and childhood obesity experts. PHA brings together public, private and nonprofit leaders to broker meaningful commitments, like increasing water sales, and develop strategies to end childhood obesity. Harbor Wholesale began working with PHA in 2019 establishing goals to make healthier food options more readily available through the Pacific Northwest.

What products can you add to your store?

Sparkling water is experiencing extreme growth in the Convenience channel and is not expected to slow any time soon. Experts anticipate category sales ($) to double in the next three years. 67% of new sparkling water customers are entering through flavors. Having a broad flavor variety is critical to capture new and returning customers.

When it comes to flavor, variety, and being PHA approved, Perrier has you covered! With flavors like L’Orange, Watermelon, Peach, Pink Grapefruit classics like Original, there’s a flavor every customer will love. Plus, Perrier products are contributing to Sparkling Water market growth.

Now, more than ever, it’s important to add better-for-you products to your store to appeal to every customer. Harbor Wholesale is here to help make sure you have the best product selection available in your store. If you’re interested in learning more about PHA approved and Perrier products, talk to your Harbor Wholesale Sales Representative! Here’s to a healthier 2020 and beyond!

New Products From Haribo

November 7, 2019

Haribo is contributing the most (42%) everyday sugar growth dollars to the U.S. Confectionery Category! With this growth, they’re stretching their share lead further with the release of Haribo Watermelon and Haribo Sour Bites.

Harbio Watermelon, the perfect combination of salty and sweet.

With the gummy market expanding, Haribo has responded to this demand by launching these new products. The Z!ng line includes long, sugar-dusted strands called “streamer”. Their ‘playful’ nature encourages customers to try one flavor at a time – each one is a different color and flavor – and eat them by twisting, rolling or pilling. The new Sour Brites were launched at the Sweets & Snack Expo along with the part-sour Watermelon gummies.

The new Watermelon gummies include three layers, include one marshmallow layer, so they’re the perfect combination of sweet and sour.

Sour & fun Haribo Sour Bites

Both of these products hope to appeal to a wide customer market. Haribo is synonymous with gummy candy, and customers love their fruit flavored gummies. They’re the perfect addition to any candy aisle. Talk to your Harbor Rep to learn more!

Conagra Brands Showcases Snack Innovation Lineup at NACS Show

November 7, 2019

Conagra Brands, Inc. is bringing its most savage lineup of snacks innovation ever to the 2019 NACS Show, presented by the National Association of Convenience Stores, at the Georgia World Congress Center in Atlanta on Oct. 2 – 4. Conagra Brands’ $2 billion snacks business is one of the largest and fastest-growing in the food industry, and the company is doubling down on creating head-snapping products in the meat snacks, seeds, popcorn, sweet treats, and specialty categories.

“Snacking is on fire,” said Burke Raine, vice president and general manager, Snacks & Sweet Treats for Conagra Brands. “Conagra has a proven approach to innovating and growing brands, which we’re applying to our Snacks & Sweet Treats portfolio. We’re accelerating growth with Slim Jim, DAVID, BIGS, Duke’s and more by designing products for retail customers that perfectly align with what consumers want—more protein, big flavor, new forms, and better portability.”

Conagra Brands is also showcasing a selection of standout merchandising vehicles. Its breakthrough displays, racks and shelving units are designed to enable the right assortment and optimal shopping ability to drive impulse purchase of snacks at convenience stores.